FAQ

Frequently Asked Questions

How long does shipping take?
Shipping times vary depending on your location and the shipping method selected at checkout. Once your order ships, tracking information will be provided when available.

How do I track my order?
Once your order has shipped, you’ll receive a confirmation email with tracking information when available.

What is your return policy?
We offer a 30-day return policy. Items must be unused, unworn, with tags, and in their original packaging. Please review our Return & Refund Policy for full details.

What if my item arrives damaged or incorrect?
Please contact us as soon as possible at dayanaconstanza567@gmail.com with your order details and photos of the issue so we can help make it right.

Can I cancel or change my order?
Contact us as soon as possible after placing your order. We’ll do our best to help, but we cannot guarantee changes once an order has entered processing.

How can I contact you?
Email us at dayanaconstanza567@gmail.com and we’ll get back to you as soon as possible.